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Shipment Option and Delivery Time


1. No Import Duty, Easy Clearance Way:
We have warehouse in UK, EU, Hongkong and Shenzhen 

1) Ship from EU Warehouse No Tax: Normally Take About 5-7 working Days to EU Countries from DE/ Czech Warehouse
2) Ship from UK Warehouse No Tax: Only Sent to UK Address, Take About 3-5 Working Days Normally
3) Ship from Shenzhen Warehouse By Yodel to UK Or Yanwen Express Service to EU Countries No Tax
* Only Item title marked "Ship from EU" will ship from EU warehouse!

From Shipping To Delivered Within Delivery Methods
Germany/ Czech Germany, France, Spain, Netherlands, Finland, Sweden, Austria, Belgium, Bulgaria, Croatia,
Czech Republic, Denmark, Estonia, Greece, Hungary, Ireland, Latvia, Lithuania,Luxembourg,
Malta, Poland, Portugal, Republic of Cyprus, Romania, Slovakia, Slovenia,
5-7 Days Royal Mail/ DHL

Attention:

A: To European country will take about 5-7 working days, this all depends on the address is close or remote. 
B: We just have stocks in EU warehouse, do not have branch company in EU, if item have problem need refund or repair, you need to send back to our Shenzhen, China warehouse.
C: If customer country do not have Shipping service in our EU warehouse or only have UPS service, customer need pay the UPS freight difference or package will ship from Shenzhen, China.

Shipment by Yanwen Express Service (No Tax Problem - Normally will take about 7-10 Working Days)

In order to help client who from EU countries avoid the high tax problem, we can send packages by Yanwen from shenzhen warehouse. it will take about 7-10 working days to arrive. but clients do not need to pay any extra payment for the import duty. Yanwen will help to make the customs clearancce for this. and we will help to afford all cost.

Normal Registered Airmail Post way (No Tax - Very Slow)

* Registered Airmail Includes Netherlands Post, China Post, USPS Post, Singapore Post, Hongkong Post, etc
* Order amount less than 150USD, and package weight less than 2KG will be sent by Registered airmail. 
* But if you feel it is really slow, and want us to send by DHL, you can choose "Premium Delivery" and pay for the extra shipping for express service. finally we will send it by DHL. 

2. Other Express Service 

1) If the item you brought is no stock in our overseas warehouse. we will send packages from shenzhen China by DHL, Fedex, UPS, etc. (DHL will be the default delivery method)
2) Those express service will just take about 3-5 working days to arrive. 
3) But to some eu countries, there might be customs duty problem. for this situation, we will always help to write low value on invoice to avoid high tax problem. So if you have any special rquest on this, you can email to inform us your suggestions. we will help to make it

3. Attention Please: 
 
1). Our company is based in China, DHL packages would ship from Shenzhen or Hongkong.
* For our main market is European, Espeially DE, so our website domain is end as .de
2). Products freight paid is the package freight ship to destination, not including TAX or VAT
3). Declare lower reduce tax not means no tax, we only declare lower help you clearance, customers should know the tax policy in their country, Check different country Tariff threshold
4). Any questions during the delivery or clearance please need contact us immediately, we would try our best sort out and help you clearance.  
5). If address is remote area, Customer should pay the remote freight for DHL or we will ship package to you by Yanwen or Normal Post.
some countries DHL have DHL limite freight, those area customer need pay DHL limite freight then can use DHL shipping.

Enjoying shopping!

Sincerely Yours
AutelShop.de Customer Service